DELIVERY & RATES
- All orders received are subject to bank authorization prior to processing. Only authorized orders will be processed.
- Orders are processed for delivery on business days only (Monday to Friday, excluding Public Holidays). We use ABX as our standard delivery courier. Delivery usually takes between 1 to 3 business days for West Malaysia and 3 to 5 business days for East Malaysia.
- Orders are dispatched for delivery between 9.00am – 6.00pm from Monday to Friday and 9.00am – 1.00pm on Saturday.
- No shipping charge of will be applied in West Malaysia. (depends on weight)
Shipping charge of RM10.00/ RM15.00 will be applied to East Malaysia’s Order for 1box-4boxes /4boxes-8boxes package respectively.
- We only deliver to addresses in Malaysia for the current time being. Any enquiry for international delivery, please enquire to our service team firstname.lastname@example.org
- We understand that getting your purchased orders quickly is important to you, so we make every effort to process and deliver your orders as soon as we can. To ensure prompt delivery, kindly ensure that you provide us with an accurate delivery address, contact details including telephone number and email address. Failure to do so may risk our courier service being unable to deliver in a timely and prompt manner.
PROOF OF DELIVERY
- Our courier service may request for a signature from the intended recipient of the items purchased. In circumstances where our courier service fails to deliver to the intended recipient, it may deliver the order to the reception of the recipient’s address, and obtain a signature from the receptionist as a proof of delivery.